Your floors are more than just a surface—they’re the foundation of your home and the backdrop to life’s most cherished moments. At Carpet One Floor & Home®, we believe your floors should inspire joy, pride, and confidence. That’s why we created The Beautiful Guarantee®, our promise that you’ll absolutely love the floors you choose—or we’ll replace them for free.*
As your local flooring experts, we bring decades of knowledge and expertise to guide you through every step of your flooring journey. From helping you choose the perfect flooring to ensuring precise, professional installation, we approach every detail with care and wisdom. Our extensive collection of high-quality options, combined with a commitment to thoughtful service, ensures you make informed decisions with confidence. Trust us to provide quality flooring that’s built to last.
We’re so confident in the quality of our flooring products and services that we back them with a one-of-a-kind promise. If your new flooring isn’t everything you dreamed it would be, we’ll replace it for free.* Here’s what makes The Beautiful Guarantee® truly exceptional:
We keep it simple: our warranties are easy to understand and built to protect your floors—and your peace of mind. Life happens, but we’ve got you covered.
Style, quality, and personality, all in one place. Room by Room™ floors are thoughtfully curated to elevate your home and fit your life, effortlessly.
Expert craftsmanship, guaranteed. From start to finish, our installation process is seamless, reliable, and always delivers a flawless finish.
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At Carpet One, we’re not just here to floor your home—we’re here to floor you. Experience the confidence of The Beautiful Guarantee® and take the first step toward a home you’ll love for years to come. Have a question? We're here to help.
*Qualifying Products & Terms
Flooring products with a Three Diamond, Two Diamond, or One Diamond Room by Room™ warranty carry The Beautiful Guarantee®*. If after installation and during the time frame allotted for The Beautiful Guarantee® you wish to change your new flooring for a different Room by Room™ flooring in the same category (e.g. carpet or hardwood), but in a different style or color, your Carpet One Floor & Home® store will replace it free** with another Room by Room™ style or color of equal or lesser value. Should you wish to replace your flooring with a Room by Room™ upgrade (higher priced product) in the same flooring category (e.g. carpet or hardwood), you may do so by paying the difference in retail price. Any increase in cost due to industry price increases will be the consumer’s responsibility. No monetary compensation will be paid if a lower-priced product is selected.
This is a one-time-only replacement and does not include the replacement of cushion. Simply call your Carpet One Floor & Home® retailer within the time frame of the warranty and indicate you wish to choose another Room by Room™ flooring of the same product category under The Beautiful Guarantee®. This is a replacement warranty and does not apply to matters covered by other warranties.
Replacement includes material and labor. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment, or electronics is the customer's responsibility. This warranty applies to installations in owner-occupied close residential settings.
No replacement will be made with respect to carpet that has been glued down, flooring subjected to abuse, vandalism, alteration, or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchaser of a Carpet One Floor & Home® style flooring that has been professionally installed by a Carpet One Floor & Home® retailer or Carpet One Floor & Home® authorized independent installer.
Area rugs and custom installations of any flooring installed with inserts or a border are excluded from The Beautiful Guarantee®. See store for details.